A customer's onboarding journey begins with the KYB process within the Ballerine integration. The customer is required to complete a credit risk assessment conducted by The Access Group’s Risk & Compliance team.
📌Note: Sometimes, customers are not required to complete a credit risk assessment, if they have already been pre-screened and whitelisted by the risk team. This typically occurs in advance of a migration project.
Start the KYB Process
There are two ways a customer can start the KYB process:
Sales-led onboarding requires completing an Azure online form to generate an access link.
Product-initiated onboarding provides end users with a direct link accessible from within the platform itself.
Complete the KYB Form
The customer must enter the required information within the three sections:
Business Details - Type, Trading Name
Products and Services
Bank Account
Select Continue to move on to the next section.
All required fields within each section must be populated before submitting.
📌 Note: The customer can safely leave the page and return at a later time, if Progress saved is displayed at the top of the form.